355 results found
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Sort Screen Pages
It would be very helpful if we could search and/or sort on the screen and template pages, rather than having to just scroll through the mess and look for what we need.
1 voteThank you for your feedback. We are currently reviewing this request.
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Service funding sources
Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!
22 votesThank you for your feedback. We are currently reviewing this request.
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é and other characters for staff names
I have a staff member whose name has a é in it, but when I entered this to create a staff account it autocorrected to a ? mark. Would it be possible to add letters with accents to the acceptable characters for staff names? Thank you!
1 voteThank you for your feedback. We are currently reviewing this request.
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Editing Social Security Number
On a client's SSN, users regularly complain about the shield icon being too small. Since we have to hover over the shield to make the SSN window appear, a larger icon would make it easier. Also, the window that appears when you hover over the shield icon disappears a lot when moving your mouse from the shield to the window. Can this be improved?
1 voteThank you for your feedback. We are currently reviewing this request.
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User Activity Report - Add daily and total hours
To the User Activity Report, please add daily subtotals of hours and total for the reporting period.
Thank you.
1 voteThank you for your feedback. We are currently reviewing this request.
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Limiting Assessments
We have an assessment that chronicles the housing status of our clients. We would like there to only be ONE assessment so users are redirected to updating the existing one.
Can you add a toggle that would block any additional assessments from being completed if the client's account already has one?
14 votesThank you for your feedback. We are currently reviewing this request.
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Access right for Privacy page
We use ROIs as a record of a client's history of consent to share their information. Once a profile is created, it is too easy to make changes that mess up that history. Adding an access right to the roles would help us keep a record of our client's consent. There is an access right for "Client Reports". This request is consistent with that existing access right.
1 voteThank you for your feedback. We are currently reviewing this request.
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Display Files with most recent at the top.
Files are displayed with the most recent ones last. Our staff frequently need to check to see if a client has a recent file of some type. Every single other tab on the Profile page is the opposite. History, Program, Contacts and Locations are all listed with the most recent at the top. Could you please make this page consistent with the rest?
1 voteThank you for your feedback. We are currently reviewing this request.
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Create families within the profile screen and eliminate the manage button. There was a reference to another type of software function.
Creation of households on the profile screen, eliminate the manage button
1 voteThank you for your feedback. We are currently reviewing this request.
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[Looker] Access to LookML
Request access to LookML
LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.
38 votesThank you for your feedback. We are currently reviewing this request.
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CSV/XML Export - include Unique ID instead of Personal ID
HUD's new EVA data quality tool, provides a powerful resource for identifying data quality issues. However, EVA flags clients with errors and identifies them using the Personal ID. I assume this is because the Unique ID is not available in the export. I'm curious why this is. Is it possible to make the Personal ID searchable in Clarity or to replace it in the export with the Unique ID? I'm trying to find an easy way for our partner agencies to use EVA to find and correct errors, but as of now, it is not easy for them to navigate…
3 votesThank you for your feedback. We are currently reviewing this request.
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Backdate Outreach Module Status Updates
Currently when status updates are completed in the outreach module, the date always defaults to the current date. Many outreach workers are not able to enter these updates in real time so it would be very helpful to be able to back date when entering the data.
1 voteThank you for your feedback. We are currently reviewing this request.
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Link Files to Services
We would like to be able to link files to services. For example we track our Rapid ReHousing Subsidy payments as services. It would be helpful to be able to link the back up documents saved as files to specific services.
2 votesThank you for your feedback. We are currently reviewing this request.
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Sheltered PIT screen for non-participating programs
A customer has suggested that having a screen or other place to collect sheltered PIT data counts in Clarity for non-participating agencies/programs would be helpful. Rather than needing to collect this data in external places like Excel and then blending with Clarity sheltered PIT data, it would be great to have all the PIT data in one permanent place. This data could then be pulled in to the PIT/HIC reports in the Clarity report library.
4 votesThank you for your feedback. We are currently reviewing this request.
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[RFRL-104] Referral Statistics - Outbound - Add Filter
Adding a filter for the agencies and/or projects that an agency can or has referred to would simplify counting referrals that were made to specific agencies. Some agencies send referrals to more than one agency or project and it would drastically decrease the amount of time needed to count referrals sent.
1 voteWe greatly value your feedback. This item is undergoing further consideration by our Data Services Team.
In the interim, our Coordinated Entry - Referrals LookML Dashboard series may provide some of the information you are looking for, or could be used as a template for a custom Look to fit the reporting need.
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Direct agency switch in staff seach
When searching for a staff member in Clarity, search results display the agency that the staff person is associated with. It would be helpful to System Admins to be able to click directly on the Agency name in the search results to switch to that agency
2 votesThank you for your feedback. We are currently reviewing this request.
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Customize agency screens
Similar to the way that System Administrators can add custom fields to a Program Set-up screen, it would be helpful to be able to add custom fields to other screen types, especially the Agency Overview screen
2 votesThank you for your feedback. We are currently reviewing this request.
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assessments
Some of our assessments are lengthy and it would be helpful to be able to apply text formatting to labels. Also, it would be helpful if we were able to add horizontal lines to delineate between sections in an assessment.
2 votesThank you for your feedback. We are currently reviewing this request.
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Community Queue- Auto Refer
A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)
5 votesThank you for your feedback. We are currently reviewing this request.
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Filter assessment score when referring from unit queue
Allow for filtering/sorting of assessment score when referring to a unit from the unit queue without configuring unit eligibility.
5 votesThank you for your feedback. We are currently reviewing this request.
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