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Clarity Human Services

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Clarity Human Services

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122 results found

  1. Services, service items, and reservation slots are specified with code numbers in a Clarity URL.

    It is possible to have a URL containing the number for a service, but a service item under a different service. In other words, a URL can contain a number for Service A but a service item under Service B. When this happens, the page will direct to the Service Item that is being specified (under Service B, in this example).

    It seems strange that the system doesn't recognize a potentially ambiguous request is being put to the server. An error or warning message that…

    2 votes

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  2. We are not able to use services for most of our data collection needs, despite measuring a lot of securing or discussing benefits, items, identification, etc. That is because we need to measure whether a given item or benefit is just discussed as a topic, applied or attempted to acquire, secured, etc. Adding a couple optional questions that managers could configure to track the stages of a referral would meet so many more data collection needs, and allow us to actually use services.

    4 votes

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    1 comment  ·  Admin →
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  3. I'd like to have the Note field in a Location entry available the same way the Note field is available for Contacts.

    2 votes

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  4. This thought is for when EMS/ emergencies occur we can easily print something for them.

    1 vote

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  5. 1 vote

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  6. We are currently working on contracting with a specific pharmacy. We would like to be able to post prescriptions and refer directly to the pharmacy. That way we can also track the progress.

    1 vote

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  7. Our search results screen has name, alias, DOB, and SSN. Clarity unique identifier is notably absent. You have to click into the client profile to get the Clarity unique identifier. Why not save a step?

    4 votes

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  8. a textbox field on the screen and template pages to keep notes, even for Access Role screen and the field editor screen

    2 votes

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  9. Add ability to bold, change case, add bullets to labels on screens

    4 votes

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  10. When a client is removed from a Community Queue due to hitting the Inactive Referral Expiration Threshold that the user that added the client to the Community Queue as well as any Assigned Staff receive an email notification that the client has been removed from the Community Queue. The notification would be similar to those sent when a client’s status is changed to Pending or when they are Denied a housing opportunity.

    2 votes

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  11. Please allow Agency Managers to set up custom assessments and fields, if/when allowed and configured by System Administrators.
    For certain communities, agencies have a lot of expertise in designing and conducting monitoring and evaluation and have been driving this for years if not decades. Please consider a platform to allow Agency Managers to design fields, assessments, and screens.

    4 votes

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  12. 2 votes

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  13. Being able to assign multiple staff to a single client is great functionality and is being well received by our users. They would also appreciate being able to designate one staff member as the main assigned staff and additional staff as backups so that they can more precisely report on this information.

    2 votes

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  14. I've noticed that if the SSN is behind the privacy shield you can't see that it's highlighted to alert you of an error when you try to save changes to a profile. Is it possible to highlight the field name in that instance, as opposed to the data?

    1 vote

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  15. It appears based on the help articles that fields must be set up on the program enrollment screen to be eligible to be chart fields. It would be helpful to set additional fields that are in program assessments as chart fields as well.

    https://get.clarityhs.help/hc/en-us/articles/115002548647-Program-Setup-Charts

    2 votes

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  16. Currently, only system admins can see the version # of an ROI in a client record. This is helpful information for end-users, not just system admins. I would suggest making this information visible to all users who are able to view ROI in the client record.

    2 votes

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  17. 2 votes

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  18. We would like to request the functionality to edit the display order of the Program Availability Custom Fields set-up under Referral Settings.

    1 vote

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  19. 1 vote

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  20. Note icon pop up next to Locations, like with Services in lists.

    2 votes

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